Ch 25 · Lesson 17Spanish · Chapter 25 · Lesson 17 · Phrase session
Making a complaint
Something is wrong and you want it put right. Firm, polite and effective.
Why these go together
The trick Spanish uses for a polite request is to step back in time: (I wanted) and (I would like) sound softer than , so the complaint lands as a request rather than a demand. You have just met : this is its everyday use.
reclamación.
I would like to make a complaint.
Literally: I wanted to make a complaint
.
This does not work.
.
It is not what I ordered.
Literally: it is not what I asked for
¿ ?
Can you give me a refund?
Literally: can you give me back the money
.
I would like to speak to the manager.
.
I have been waiting for an hour.
Literally: I carry an hour waiting
Matching
0/6Match each phrase to what it means.
Fill in the blank
0/6Put the missing word back.
Quería hacer una . (I would like to make a complaint.)
Esto no . (This does not work.)
No es lo que . (It is not what I ordered.)
¿Me puede el dinero? (Can you give me a refund?)
Quisiera hablar con el . (I would like to speak to the manager.)
Llevo una hora . (I have been waiting for an hour.)
Lesson 17 of 25 in this chapter